What types of hardwoods do you use in your furniture?
At Jati Mulia, we utilize a diverse range of high-quality hardwoods to craft our furniture, catering to various design preferences and durability requirements. Our primary materials include solid teak and reclaimed/recycled teak, known for their exceptional strength and natural beauty. We also use mahogany, appreciated for its fine grain and rich color, and suar or acacia, often selected for live-edge pieces due to its striking patterns. Additionally, we incorporate natural rattan and synthetic/PE all-weather rattan for both indoor and outdoor furniture applications. For specific design elements, water hyacinth and seagrass are employed, providing a unique texture and appeal. This variety of materials allows us to offer a wide range of styles, from classic to contemporary, meeting the diverse needs of our international clientele.
How can I ensure the legality of the timber used?
Ensuring the legality of the timber used in our furniture is a top priority at Jati Mulia. We comply with Indonesia’s mandatory Timber Legality Assurance System, known as SVLK (Sistem Verifikasi Legalitas Kayu). This system requires all wood-product exporters to ship consignments with a V-Legal Document, certifying that the timber is legally harvested and traceable. SVLK certification is valid for three years and includes annual surveillance to maintain compliance. This provides robust evidence of legality, supporting buyers’ due diligence under the EU Deforestation Regulation (EUDR) and the US Lacey Act. While SVLK focuses on legality, some of our factories also offer FSC certification for additional sustainability assurances. Buyers should note that SVLK is the baseline for legality, not FSC, and is crucial for maintaining trust and compliance in international trade.
What is the typical lead time for furniture orders?
The typical lead time for furniture orders at Jati Mulia ranges from approximately 30 to 60 days, depending on the order size and finishing requirements. This timeline covers the production phase, where our skilled craftsmen meticulously create each piece to meet your specifications. Once production is complete, sea-freight transit time to destinations such as the US, EU, and Australia is generally around 3 to 5 weeks, though this can vary based on the specific route and season. For closer markets in the Middle East and Asia, transit times are typically shorter. We recommend confirming current schedules and lead times with your shipping provider to ensure accurate planning. Our commitment to punctuality and reliability in delivery helps maintain smooth operations and timely fulfillment of your wholesale orders.
What are the payment terms for international buyers?
At Jati Mulia, we offer flexible payment terms to accommodate the needs of our international buyers. Typically, production begins with a deposit of approximately 30-50% of the total order value, payable via T/T (bank transfer). The balance is usually settled against a copy of the Bill of Lading (B/L), ensuring transparency and security for both parties. These terms are standard practice in the industry, yet we are open to negotiating conditions for repeat buyers, fostering long-term partnerships based on trust and mutual benefit. We encourage buyers to confirm specific payment arrangements per order to align with their financial and operational requirements. Our goal is to facilitate a smooth transaction process, enabling our clients to focus on their core business activities.
How do you handle quality control during production?
Quality control is an integral part of our production process at Jati Mulia. We implement rigorous quality assurance measures at every stage, from material selection to the final inspection, ensuring that each piece meets our high standards. Our skilled craftsmen and quality control teams work closely to monitor production, verifying that specifications are adhered to and that each item reflects the design intent. Pre-production samples are provided for approval, allowing buyers to assess the quality and craftsmanship before bulk manufacturing begins. This proactive approach minimizes defects and ensures consistency across large orders. Additionally, we welcome client visits to our production facilities, offering transparency and confidence in our processes. Our commitment to quality control supports our reputation as a reliable source of premium Indonesian furniture for international markets.
What is the minimum order quantity for custom designs?
For custom designs at Jati Mulia, the minimum order quantity (MOQ) typically ranges from 5 to 20 pieces for solid-wood furniture, depending on the complexity and material. For woven or rattan items, the MOQ is generally 10 to 30 pieces per model or color. These requirements ensure efficient production runs while maintaining competitive pricing for our clients. The overall minimum order is usually one 20ft container, equating to approximately 25-28 CBM, which allows for cost-effective shipping and logistics management. We understand that custom designs are crucial for differentiating offerings in the market, and our team is dedicated to collaborating with clients to achieve their vision while adhering to these practical MOQs.
Can I mix different furniture models in one container?
Yes, at Jati Mulia, we offer the flexibility to mix different furniture models within one container, provided each item meets its per-item MOQ and the total load fulfills the minimum CBM requirement. This approach is standard practice in Indonesia and enables buyers to diversify their product offerings without the need for large quantities of each model. A typical 20ft container accommodates approximately 28 CBM, while a 40ft container holds about 58 CBM, and a 40ft High Cube (40HQ) can carry up to 68 CBM. This versatility in loading options allows you to optimize your inventory according to market demands, making our sourcing solutions adaptable and cost-effective for your business needs.
What shipping options are available for furniture export?
For furniture export, Jati Mulia primarily operates on FOB terms, where we handle export clearance and loading at the Indonesian port, and the buyer books sea freight and insurance. However, we also offer CFR/CNF and CIF terms to accommodate different logistical preferences. Our main export seaports are Tanjung Perak (Surabaya, East Java), Tanjung Emas (Semarang, Central Java), and Benoa (Bali), each strategically located to facilitate efficient shipping to global markets. The choice of port and shipping option can be tailored to align with your specific requirements, ensuring a smooth export process. We encourage buyers to discuss their logistical needs with our team to identify the most suitable and cost-effective shipping solutions for their furniture orders.